HR and Admin Specialist
We are looking for an HR and Admin Specialist to help our team work well as Mulltiply grows. You will handle day-to-day people operations and office administration, from coordinating hiring and joining formalities to maintaining employee records, supporting payroll inputs, and keeping the office organized.
About Mulltiply
Mulltiply is building an AI-powered commerce platform that helps businesses manage customer conversations, orders, inventory, payments, and business workflows through WhatsApp.
Our goal is simple: help businesses use AI without forcing them to change the way they already work.
Role Overview
We are looking for an HR and Admin Specialist to help our team work well as Mulltiply grows. You will handle day-to-day people operations and office administration, from coordinating hiring and joining formalities to maintaining employee records, supporting payroll inputs, and keeping the office organized.
This is a hands-on role for someone who enjoys helping people, follows through on details, and can handle sensitive information with care. You will work with team leads, employees, candidates, and external vendors to make routine processes reliable and easy to navigate.
Key Responsibilities
Recruitment and Onboarding
- Coordinate job postings, candidate communication, interview schedules, feedback, and offer documentation.
- Keep hiring trackers up to date and help managers provide candidates with a timely, professional experience.
- Manage joining formalities, collect and verify required documents, coordinate equipment and access, and guide new employees through their first days.
People Operations
- Maintain accurate employee records, letters, policies, and HR trackers with appropriate confidentiality.
- Track attendance, leave, holidays, and employee changes; prepare accurate monthly inputs for payroll and coordinate queries with the payroll or finance team.
- Support employee questions on HR processes and follow up until they are resolved.
- Coordinate performance review cycles, training sessions, employee engagement activities, and exit formalities as needed.
- Work with leadership and external advisors on routine statutory documentation and compliance tasks, escalating questions that require specialist advice.
Office Administration
- Manage day-to-day office needs, supplies, facilities, and service requests so the workplace runs smoothly.
- Coordinate with vendors for housekeeping, maintenance, internet, equipment, travel, and other administrative needs.
- Maintain records of assets, purchases, invoices, and vendor renewals; work with finance on approvals and payments.
- Plan meetings and team activities, and help resolve practical issues that affect employees’ work.
Process Improvement
- Create simple checklists and trackers for recurring HR and admin tasks.
- Spot gaps in the employee or office experience and suggest practical improvements.
- Keep stakeholders informed about pending actions, deadlines, and completed work.
What We Are Looking For
- 2–3 years of experience in HR operations, recruitment coordination, office administration, or a combined HR and admin role.
- A bachelor’s degree in any discipline; an HR, business, or commerce background is helpful.
- Experience maintaining employee records, attendance and leave data, and payroll inputs accurately.
- Strong working knowledge of Excel or Google Sheets and comfort using HR or recruitment tools.
- Clear communication in Hindi and English, with a helpful and professional manner.
- Good organization, attention to detail, discretion with confidential information, and dependable follow-through.
- Comfort working independently in a growing startup and switching between people and office priorities.
Good to Have
- Experience coordinating hiring for sales, operations, customer success, or technology roles.
- Familiarity with HRMS tools, employee documentation, vendor coordination, and basic statutory HR processes.
- Experience improving onboarding, employee communication, or office processes in a small team.
Returning to Work
We especially welcome applications from women restarting their careers after a break. Experience gained before a career break counts, and we are interested in the skills, judgment, and commitment you bring now. Candidates of all backgrounds who meet the role requirements are welcome to apply.
What Success Looks Like
- Candidates and new hires receive clear, timely communication and a well-organized joining experience.
- Employee records, attendance, leave, and payroll inputs are accurate and ready on time.
- Employees know where to go for HR and office help and receive reliable follow-through.
- The office runs smoothly, with vendors, supplies, and routine requests managed proactively.
- HR and admin processes become easier to repeat as the team grows.
Why Join Mulltiply
You will help build the everyday systems that support our people and our growth. The role offers broad ownership across hiring, employee experience, and office operations, with room to improve how things work rather than simply follow a checklist.