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Your customers are already on WhatsApp. Your business can be too.
Instagram Agent

Build your own
Instagram AI agent.

Train it on your business. Test how it replies. Connect your Instagram account when you’re ready to put it to work.

Plans start at ₹1,499/month20 free test messages · No card needed to test · Applicable taxes extra

Your knowledge. Your voice.

Give every enquiry
a useful next step.

Help people get product information, find a catalogue, share their requirements or reach your team. Shape the replies around what your business actually offers.

  • Reply to Instagram messages and supported comment conversations
  • Use your business information, FAQs and product details
  • Share the right website, WhatsApp or customer destination link
Illustrative Instagram DM · Customer’s view

From an idea
to your own agent.

A self-service setup you can work through yourself, with room to test and improve before connecting your account.

01

Create

Start with your brand name, business description, website, customer destination link and preferred tone.

02

Train

Add the product information, prices, FAQs and business rules your agent should use when replying.

03

Test

Sign in, save your agent’s instructions and try the 20 free test messages. Refine the answers before going live.

04

Connect

Connect your Instagram Business account through the official login flow, review permissions and activate a paid plan when you’re ready.

Teach it your business.
Keep the details in your hands.

You provide the knowledge and instructions. The agent uses that context to respond in a way that fits your business.

Business & products

Describe your business, what you sell, product details and pricing information.

FAQs & policies

Add answers to recurring questions and the policies you want the agent to follow.

Tone & language

Choose how your agent should sound and the languages you want to support.

Reply examples

Provide examples of useful replies so you can guide the style and level of detail.

Lead details

Define the information your team needs from an enquiry to take the next step.

Human handoff

Set when your team should take over and where the customer should go for human help.

Training is entered through the setup and training fields. Keep prices, policies and other changing information up to date.

See the kind of replies
you’re building.

Illustrative examples. Your agent’s responses depend on the information and instructions you provide.

Product questions

Answer with
your product context.

Train your agent with product details and frequently asked questions so customers can get a useful answer or the right link.

  • Your products and pricing
  • Catalogue and website links
  • Clarification when details are missing
Illustrative Instagram DM · Customer’s view
Start with a test

Build it yourself.
Connect when you’re ready.

Try your agent with 20 free test messages before activating a paid plan.

Plans start at₹1,499/month

Monthly recurring subscription. Applicable taxes extra. Review the plan and usage limits before subscribing.

Build your Instagram agent
FAQs

Good questions.

Can I create and train the agent myself?

Yes. Start with your business details, then add product information, FAQs, rules and reply guidance through the setup and training fields. Save and test the agent before connecting it.

Do I need to sign in before I start?

You can begin the setup questions first. Signing in is required to save your setup and use the test and account features.

What can I use to train the agent?

Use typed business and product information, prices, FAQs, policies, language preferences, example replies and handoff instructions. Add your website and the link where customers should go next. File or PDF upload training is not part of the flow shown here.

Can I test before connecting Instagram?

Yes. The current setup offers 20 free test messages. Save your instructions, try realistic questions and adjust the training before you connect.

What Instagram account do I need?

Use an Instagram Business account and complete the official Instagram login and permission flow. Review the permissions requested for the account you want to connect.

Can it help with comments as well as direct messages?

The agent supports Instagram messaging and supported comment-related conversations. Available interactions depend on the connected account, granted permissions and Meta’s platform rules.

Can it pass a conversation to my team?

You can provide handoff instructions and your team’s contact or destination link, so questions that need a person have a clear next step.

How much does the Instagram Agent cost?

Plans start at ₹1,499 per month as a recurring subscription, plus applicable taxes. Instagram is a separate offer from the B2B WhatsApp plans; review its current limits and billing details before activating a subscription.

Can I update the training?

Yes. Use the training controls to update your business information and response instructions, then test the changes. Keep time-sensitive product and pricing information current.

Keep your deliveries
and customers connected.

Talk to our team