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Your customers are already on WhatsApp. Your business can be too.
Mulltiply for FMCG

Every kirana order.
One connected flow.

Capture kirana orders by text, voice note or salesman visit. Make repeat ordering familiar with Bag, a webview of the buyer’s previous purchases organised by brand.

Illustrative Indian kirana retailer using a smartphone at a stocked grocery counter
Illustrative kirana store · made for everyday trade
01

Text it. Say it. Order it.

Let busy retailers order in familiar language through a WhatsApp text or voice note. Match the request to your catalog and clarify missing pack sizes.

02

Make every salesman visit count.

Capture the store visit and take an order through the Salesman Bot, with the customer, products and quantities kept together.

03

Reorder from Bag.

Bag brings the buyer’s previous purchases together by brand in a webview. Retailers can find their familiar products and prepare the next repeat order.

Made for your trade

Orders fit the way
your retailers work.

Explore three everyday moments, from the shop counter to the sales route.

01 / Text & voice

The shop is busy.
The order stays simple.

A retailer can type a list or send a voice note while serving the next customer. Mulltiply brings product names, pack sizes and quantities into the order.

  • Text and voice notes on WhatsApp
  • Catalog matches with clear pack sizes
  • Questions when a product or quantity is unclear
9:41▮▮▮ ▰
Tea 250 g · 2 cartons
Butter biscuits 100 g · 6 cartons10:42 AM
0:12
“Chai 250 gram, 2 carton aur biscuit 6 carton bhej dijiye.”10:42 AM
Matched to your catalog:
Tea 250 g · 2 cartons
Butter biscuits 100 g · 6 cartons

Review prices and availability before confirming.10:43 AM ✓✓
Illustrative WhatsApp workflow

Example conversations and businesses shown for illustration.

Your process.
Your existing systems.

Run your operations with Mulltiply ERP, or discuss connecting the Marg, Tally or Busy setup your team already uses. Configure the order lifecycle around your catalog, responsibilities and review steps.

Order capturedPrice and offer reviewConfirmedPackingDispatchDelivered

Illustrative stages. Configure your lifecycle and confirm the integration scope during onboarding.

FAQs

Good questions.

Can retailers order different pack sizes?

Configure your catalog with clear SKUs and pack units. Missing sizes or ambiguous quantities should be clarified before the order is confirmed.

Can it work with Marg, Tally or Busy?

These are supported integration options to discuss. Your setup, data fields and billing process determine the final connection.

Can a salesman capture an order during a store visit?

Yes. Use the Salesman Bot to record the customer visit and order details through WhatsApp. Keep follow-ups and the next operational step connected to the customer.

Keep your deliveries
and customers connected.

Talk to our team