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Your customers are already on WhatsApp. Your business can be too.
WhatsApp Marketing

Turn your next campaign
into a sales conversation.

Share your latest catalogue, offers and product launches on WhatsApp. Let customers ask questions, choose products and place an order in the same conversation.

Built for Indian SMBs, wholesalers and distributors.

Acquire customers

A catalogue message can start your next order.

Put your PDF catalogue directly in the conversation, with a simple invitation to browse and ask questions.

A customer sees your range, asks about a product and shares the quantities they need. Mulltiply helps carry that reply into the next step.

  • Share a useful catalogue or offer
  • Make it easy for customers to reply
  • Continue into product questions and ordering
See how customer engagement works
Illustrative WhatsApp conversation

Give customers
a reason to reply.

Useful messages bring your products into the conversation. Choose what fits your customers and your business.

01

Share your latest catalogue

Let customers explore your range through a PDF, then reply with questions or order requirements.

02

Make offers easy to act on

Introduce new arrivals, seasonal offers or trade schemes to customers who want to hear from you.

03

Keep the conversation moving

Connect campaign replies with product answers, order capture and relevant follow-ups.

From campaign
to customer reply.

Start with a message worth receiving. Make the next step easy for the customer.

01

Choose what to share

Start with your latest catalogue, a new product, an offer or a trade scheme.

02

Reach customers who opted in

Send a clear message with a useful reason to respond. Use an approved WhatsApp template where required.

03

Answer the next question

Help customers explore products and clarify the pack sizes, quantities and units they want.

04

Carry the conversation forward

Capture order details for review, or continue with a relevant customer follow-up.

What will you
share next?

Every campaign can begin with a simple, useful message.

Latest catalogue

Check our latest catalog.

New arrivals

New stock is here. Reply to see the range.

Trade schemes

Ask us about this week’s offer.

Reorder reminders

Ready to restock? Tell us what you need.

Part of your commerce platform

The reply is
where it gets interesting.

A campaign starts the conversation. Mulltiply can help customers find the right products, clarify their requirements and turn their response into an order for confirmation.

Confirmed orders can continue into your connected Marg, Tally or Busy workflow, according to your integration setup.

Before you begin

Good questions.

Can I share a PDF catalogue?

Yes. Share your catalogue with a short message so customers can browse and reply with product questions or order requirements.

What happens when a customer replies?

The conversation can continue into product questions, order details and follow-ups through Mulltiply’s connected commerce workflows.

Do customers need another app?

Customers receive your message and continue the conversation on WhatsApp.

Can I contact everyone whose number I have?

You need permission to contact the recipient on WhatsApp. Having a phone number alone is not enough, and requests to stop receiving messages must be respected.

Do marketing campaigns need approved templates?

Business-initiated messages on the WhatsApp Business Platform require approved templates. You can reply without a template within the 24-hour customer service window; outside it, an approved template is required.

Will this work with my existing business system?

Mulltiply connects customer conversations with ordering and supported integrations. We confirm the relevant workflow, data mapping and integration scope during setup.

Campaigns must follow WhatsApp’s Business Messaging Policy. Template approval, delivery and customer responses are subject to WhatsApp’s rules and recipient behaviour.

Put your next
catalogue to work.

Let’s talk about your business