Typical chatbot
Replies to messages
- Answers FAQs
- Handles limited queries
- Disconnected from operations
- No ERP, CRM, or analytics context
Mulltiply understands customer messages, creates structured orders, updates ERP and CRM, triggers follow-ups, runs marketing automation, and gives real-time business intelligence.
AI POWERED COMMERCE
Mulltiply converts everyday WhatsApp chats into structured commerce — intent, catalog, pricing, and ERP-ready orders in one flow.
FreshMart Seller
online
10 packet chai bhej do
aur 5 atta bags bhi
Mulltiply AI
Done 👍
quantity aur pricing check kar raha hu
Haan confirm kar do
invoice bhi bhej dena
Mulltiply AI
Order create ho gaya ✅

Mulltiply
AI Understanding Layer
Order #0587
Ready to process
WhatsApp chat — text, voice, or image
Mulltiply structures intent & catalog
Ready for ERP, CRM & dispatch
Mulltiply connects WhatsApp-powered AI with your existing business software so your team does not need to migrate data, replace workflows, or learn a completely new system.
Convert WhatsApp enquiries into carts, orders, and customer actions.
Sync orders, invoices, ledgers, payments, and customer records.
Bring WhatsApp ordering and automation into your existing billing workflows.
Connect conversations with enterprise sales, CRM, ERP, and customer workflows.
Unify WhatsApp-led sales, support, and operations with Zoho CRM and business apps.
Your customers continue messaging on WhatsApp. Your team continues using Shopify, Tally, Busy, Microsoft Dynamics, Zoho, or your existing ERP. Mulltiply sits in between and turns conversations into structured business actions.
AI powered WhatsApp commerce automation.
Sync with your existing business systems.
Connect your existing software
Train Mulltiply AI on your catalog and workflows
Go live on WhatsApp
Sync orders, invoices, ledgers, and insights
Mulltiply becomes the AI commerce layer on WhatsApp enabling automated ordering, customer support, billing workflows, and real-time business operations.
Business workflow
From customer message to synced business data — in four steps.
One connected platform
Six connected layers that turn WhatsApp from a messaging channel into a commerce operating system.
Understand orders, product queries, scheme requests, ledger needs, complaints, and follow-ups from natural WhatsApp conversations.
Convert messages, photos, and voice notes into structured carts and confirmed orders.
Sync orders, invoices, ledgers, inventory, customers, and payments with your existing systems.
Assign leads, manage customers, track activity, and create follow-up tasks for sales teams.
Send targeted schemes, reorder reminders, inactive customer nudges, and campaign messages.
Track demand, lost opportunities, product interest, customer behavior, and team performance.
Beyond chatbots
Compare a typical FAQ bot with a WhatsApp commerce system connected to ERP, CRM, and analytics.
Typical chatbot
Mulltiply
Built for teams
An order is not just buyer-to-seller. It involves sales, accounts, warehouse, dispatch, and the owner. Mulltiply turns scattered context into shared execution.
Fast replies, schemes, order confirmation, invoices, and ledger access.
Customer history, tasks, order context, and follow-up priorities.
Ledger, invoices, payment reminders, and outstanding visibility.
Structured orders, stock requirements, and dispatch preparation.
Demand visibility, lost opportunities, team performance, and business health.
The Mulltiply Engine
Watch how Mulltiply turns unstructured conversations into structured commerce workflows in real-time.
Distributor Store
typing…
“Bhaiya 5 carton GoodDay, 3 Aloo Bhujia, aaj ki scheme bata do”
10:42 AM
Mulltiply Engine
Live processing pipeline
Customer sends order, price query, scheme request, image, or voice note.
Output
Awaiting pipeline
Everything you need to scale your SMB operations without the chaos.
Instantly process messages and convert them into confirmed orders with 99% accuracy using advanced NLP.
No need to type out orders, just send a picture or voice message and the bot will process it.
Cloud ERP for inventory, sales, and operations — integrated with WhatsApp commerce workflows.
Real-time status updates for you and your customers.
Collaborate with your team with role-based access control.
Set customer-specific price lists and discounts automatically.
Deep insights into sales trends, top products, and revenue.
Use cases
Wherever customers already ask for product, price, stock, scheme, ledger, and delivery over WhatsApp — Mulltiply can become the execution layer.
Real-time insights into your business performance.
Choose the plan that fits your business needs.
Perfect for small businesses getting started.
Ideal for growing businesses scaling operations.
Advanced features for established businesses.
Tailored solutions for enterprise needs.
Custom pricing and features tailored to your enterprise needs.
Ready to convert conversations?
Book a demo to see how Mulltiply can connect WhatsApp ordering, ERP, CRM, marketing, and analytics into one workflow.