Define your stages
Set the order stages that make sense for your operations.
Process · Mulltiply ERPYour orders. Your stages.
Your orders. Your stages.
Your control.
Define how orders move through your business. Process them in Mulltiply ERP, keep customers informed and connect the workflow to the systems you already use.
Built around your businessSet the stages.
Set the stages.
Stay in control.
Your order process should reflect how your business works. Define the stages you need and manage orders as they move from one step to the next.
- See the current stage of each order
- Process and progress orders through your workflow
- Keep the next step clear for your team
The illustration shows example stages. Your configured workflow can be different.
Mulltiply ERPOrder management
Order #1042Confirmed
Sharma General Store
NewConfirmedReady for dispatchDispatched
ProductQuantityPack / unit
Maggi2Cartons
Parle-G20100 gm packets
Aashirwad atta105 kg packs
✓ Customer confirmed the order
✓ Customer updated · Connected system ready
A workflow
you define.
Connect the order, the team, the customer and your existing systems through a clear process.
Process each order
Review order details and manage progress through those stages.
Keep customers informed
Share relevant lifecycle updates so customers know what is happening.
Connect your systems
Integrate the order workflow with your existing business software.
Customer communicationKeep customers
Keep customers
in the loop.
Use order-lifecycle updates to keep the conversation clear, from confirmation through dispatch and beyond.
Connect customer messages to the order’s progress, so your team spends less time repeating the same status updates.
- Confirmation and progress updates
- Clear order references
- Communication tied to your configured workflow
Illustrative messages. The updates and stages used depend on your business setup.
9:41▮▮▮ ▰
KKedia StoreWhatsApp Business
Your order #1042 is confirmed.10:43 AM ✓✓
Your order is ready for dispatch. We’ll share the next update here.12:10 PM ✓✓
Has my order been dispatched?3:20 PM
Yes, your order has been dispatched. Your transport details are available with the order.3:21 PM ✓✓
Message
Your systems, connectedFit into the way
Fit into the way
you already work.
Use Mulltiply ERP to manage the order lifecycle and connect it to your existing business systems.
Bring confirmed order information into the systems your team knows. The data shared and the handoff point are agreed as part of your integration setup.
Before you begin
Good questions.
Can we define our own order stages?
Yes. Mulltiply ERP supports defining the stages that fit your order process. The stages shown on this page are examples, not a fixed requirement.
Do customers need to follow our internal workflow?
Your team manages the order internally. Customers receive the relevant updates you configure for their order lifecycle.
Can we keep customers informed as an order progresses?
Yes. Customer updates can be connected to your configured order stages and communication workflow.
Does Mulltiply replace our current ERP or accounting software?
Mulltiply ERP can manage the order workflow while integrating with the business systems you already use. The relevant connection and scope are confirmed during setup.
When does order information move into our existing system?
The handoff point, data mapping and supported updates depend on your integration setup. These are agreed around your operational process.
Does this automatically handle physical delivery?
This section covers order processing, lifecycle control and customer updates. Dispatch and physical delivery follow your business operations; the Delivery module helps you manage the associated details and status.