Retailer orders
The retailer sends the order to your brand’s WhatsApp number.
Manufacturers & BrandsOne brand number.
One brand number.
Your whole trade network.
Let all your retailers order through one WhatsApp number. Route each order to its mapped distributor for fulfilment, while your brand keeps central control and visibility.
Central number. Local fulfilment.Every retailer reaches you.
Every retailer reaches you.
The right distributor fulfils.
Give your retailer network one familiar place to order. Mulltiply routes the order to the mapped distributor, who can process and fulfil it while the brand stays informed.
- A single WhatsApp number for the brand
- Retailer-to-distributor mapping
- Central order visibility across your network
9:41▮▮▮ ▰
YYour BrandWhatsApp Business
Order for Sharma General Store:
Classic Tea 250 g · 6 cartons
Premium Tea 500 g · 4 cartons10:42 AM
Classic Tea 250 g · 6 cartons
Premium Tea 500 g · 4 cartons10:42 AM
Your order has been received and routed to Kedia Store, your mapped distributor.10:43 AM ✓✓
You’ll receive updates as your distributor processes the order.10:44 AM ✓✓
Message
One connected path
from retailer to fulfilment.
Keep the ordering experience central, with distributor responsibility clear at every step.
Mapped distributor receives it
The order goes to the distributor assigned to that retailer.
Distributor fulfils
The distributor processes and fulfils the order through the agreed workflow.
Brand stays informed
Your central team can see orders and their progress across the network.
Manage the sales fleet.
See the work behind the orders.
Bring field-sales responsibilities and performance into the same platform as your order network.
Attendance & availability
Review attendance and leaves so managers know who is available.
Customers & sales beats
Assign accounts and sales beats, giving each salesperson clear responsibility.
Targets & incentives
Set sales targets and incentives, and review performance against them.
Sales activity & order visibility
Monitor customer-related work and incoming orders to understand where the team needs support.
FAQs
Good questions.
Can every retailer use one brand WhatsApp number?
Yes. Retailers can place orders through the manufacturer’s central business WhatsApp number. The order is routed to the distributor mapped to that retailer.
Who fulfils the order?
The mapped distributor receives and fulfils the order. The brand keeps a central view of orders across the network.
What does the manufacturer see?
The manufacturer can manage incoming orders centrally and see orders routed across its mapped distributor network, using the configured order lifecycle and reporting.
How can we track and monitor the sales fleet?
Manage attendance, customer assignments, sales beats, targets and incentives. Review sales activity and orders so managers can see what their team is working on.
How is the distributor chosen?
Routing follows the retailer-to-distributor mapping configured for your business. Establish and maintain those mappings as part of the setup.